I once hired a dryer vent cleaning service to take care of my home. Partway through the job, I noticed the technician struggling a bit, but I didn’t think much of it. A few minutes later, he told me everything was finished. That evening, while I was out to dinner with my wife, my daughter called in a panic—she said it smelled like the dryer was on fire. That was my turning point. I bought my own equipment, cleaned the vent myself, and was shocked by what I pulled out—after the "professional" had already left. That experience sparked the idea for this business: to offer honest, thorough, and reliable dryer vent cleaning you can truly count on.